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Terms of Services

Terms of Services

Effective Date: 1st April 2019

By accessing this website and using our services, you agree to the following terms:

1. General

This website is owned and operated by Hampshire Clinic. The content is for informational purposes only and does not constitute medical advice.

2. Medical Disclaimer

All treatments and results vary by individual. A consultation is required before any procedure.

3. Appointments

  • Appointments must be scheduled in advance
  • We reserve the right to reschedule due to unforeseen circumstances

4. Pricing

  • Prices are subject to change without prior notice
  • Promotional pricing may have specific terms

5. User Responsibilities

You agree not to:

  • Misuse the website
  • Provide false information
  • Attempt unauthorized access

6. Intellectual Property

All content (text, images, branding) belongs to Hampshire Clinic and may not be reproduced without permission.

7. Limitation of Liability

We are not liable for:

  • Any indirect or consequential damages
  • Treatment outcomes that vary by individual

8. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Malaysia, and any disputes shall be subject to the exclusive jurisdiction of the courts of Malaysia.

9. Changes to Terms

We reserve the right to update these Terms at any time.

10. Contact

Hampshire Clinic
marketinghampshireclinic@gmail.com 

Mobile: +6011-16579009 

Tel: +603-50383380

Cancellation & Refund Policy

Effective Date: 1st April 2019

1. Appointment Cancellation

  • Cancellations must be made at least 24 hours in advance
  • Late cancellations may result in a cancellation fee
  • No-shows may result in forfeiture of deposit

2. Deposits

  • Deposits are required to secure appointments
  • Deposits are non-refundable but may be rescheduled (subject to notice period)

3. Refund Policy

  • All completed treatments are non-refundable
  • Prepaid packages are non-refundable but may be transferable (subject to approval)

4. Exceptions

Refunds may only be considered if:

  • The treatment is deemed unsuitable by our medical practitioner
  • Required by applicable laws

5. Package Expiry

  • Treatment packages must be used within the validity period stated at purchase

6. Contact

For cancellations or refund inquiries:
Hampshire Clinic
marketinghampshireclinic@gmail.com 

Mobile: +6011-16579009 

Tel: +603-50383380

Service Delivery Policy

Effective Date: 1st April 2019

1. Nature of Services

Hampshire Clinic provides aesthetic and non-surgical medical treatments performed by qualified professionals.

2. Appointment Process

  • Services are provided strictly by appointment
  • Walk-ins are subject to availability

3. Consultation Requirement

  • A consultation is required before treatment
  • Treatment suitability is determined by our practitioners

4. Treatment Delivery

  • Services are delivered on-site at our clinic
  • Duration varies depending on treatment type

5. Delays

We are not responsible for delays caused by:

  • Medical complications
  • Equipment issues
  • Force majeure events

6. Results Disclaimer

  • Results vary between individuals
  • Multiple sessions may be required

7. Post-Treatment Care

Clients must follow aftercare instructions provided. Failure to do so may affect results.

8. Service Refusal

We reserve the right to refuse service if:

  • The treatment is not suitable
  • The client poses a risk to safety or staff

9. Contact

Hampshire Clinic
marketinghampshireclinic@gmail.com 

Mobile: +6011-16579009 

Tel: +603-50383380