Privacy Policy

Privacy Policy

Effective Date: 1st April 2019

At Hampshire Clinic, we are committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

1. Information We Collect

We may collect and process the following personal data:

  • Full name
  • NRIC/passport number (if required)
  • Contact details (phone number, email address)
  • Medical history and treatment records
  • Payment and billing details
  • Website usage data (cookies, IP address)

2. Purpose of Data Collection

Your personal data is collected for:

  • Providing aesthetic and medical treatments
  • Appointment scheduling and reminders
  • Customer support and communication
  • Processing payments
  • Compliance with legal and regulatory requirements
  • Marketing (only with your consent)

3. Disclosure of Personal Data

We may disclose your data to:

  • Medical professionals within the clinic
  • Payment processors
  • Regulatory authorities if required by law
  • Third-party service providers (under strict confidentiality)

4. Data Security

We take reasonable steps to protect your data against loss, misuse, and unauthorized access.

5. Retention of Data

Your data will be retained only as long as necessary for legal and business purposes.

6. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Withdraw consent (subject to legal limitations)

7. Cookies

Our website may use cookies to enhance user experience.

8. Contact Us

If you have any questions, please contact:
Hampshire Clinic
marketinghampshireclinic@gmail.com 

Mobile: +6011-16579009 

Tel: +603-50383380